**Effective Date:** February 13, 2026
Root to Soul Wellness values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, make purchases, book services, subscribe to communications, or interact with our wellness space.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information in the following ways:
Information You Provide Directly
You may voluntarily provide information when you:
* Make a purchase
* Book a workshop, event, or service
* Fill out a contact form
* Join our newsletter or mailing list
* Participate in community offerings
* Contact us through email or social media
This information may include:
* Name
* Email address
* Phone number
* Billing and payment information
* Appointment or booking details
* Event registrations
* Any information voluntarily shared through forms or communication
Automatically Collected Information
When visiting our website, certain information may be collected automatically through Squarespace and other integrated services, including:
* IP address
* Browser type
* Device information
* Website activity and interactions
* Pages visited
* General location data
* Cookies and analytics information
This information helps us improve website performance, user experience, and community offerings.
How We Use Your Information
Root to Soul Wellness may use collected information to:
* Process purchases and bookings
* Communicate about orders, events, or appointments
* Send newsletters, updates, and community announcements
* Improve our website and services
* Respond to inquiries and customer support requests
* Maintain safety and security of our website and community spaces
* Comply with legal obligations
We only collect information reasonably necessary to operate our wellness space and support our community.
Email Marketing & Communications
If you subscribe to our newsletter or community updates, you may receive emails regarding:
* Upcoming workshops and events
* Wellness resources and educational content
* New products or services
* Store updates and announcements
* Community offerings and collaborations
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in emails or by contacting us directly.
Payment Information
Payments made through our website may be processed by secure third-party payment providers.
Root to Soul Wellness does not store full payment card information on our servers.
Please review the privacy and security policies of any payment processor used through our website.
Cookies & Website Analytics
Our website may use cookies, analytics tools, and similar technologies through Squarespace or integrated third-party services to:
* Improve website functionality
* Understand visitor behavior
* Monitor website traffic and performance
* Enhance user experience
* Support marketing and advertising efforts
You may disable cookies through your browser settings; however, some website features may not function properly.
Sharing of Information
Root to Soul Wellness respects your privacy.
We do not sell, rent, or trade personal information to third parties.
Information may only be shared when necessary to:
* Process payments or bookings
* Operate website functionality
* Send communications
* Comply with legal obligations
* Protect the safety, rights, or property of Root to Soul Wellness and its community
Third-party providers may have their own privacy practices, and we encourage users to review their policies.
Community & Wellness Spaces
Participation in workshops, events, classes, or community gatherings may involve voluntary sharing within group environments.
We ask all participants to respect the privacy and confidentiality of others within our community spaces.
Root to Soul Wellness cannot guarantee confidentiality for information voluntarily shared in public or group settings.
Social Media & Third-Party Platforms
Interactions through Instagram, Facebook, or other social media platforms are subject to the privacy policies of those platforms.
Please avoid sharing sensitive personal or medical information through public social media channels.
Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.
However, no website, digital platform, or electronic transmission can be guaranteed completely secure.
By using our website and services, you acknowledge and accept these risks.
Your Rights & Choices
Depending on your location and applicable laws, you may have the right to:
* Request access to personal information we hold about you
* Request corrections to inaccurate information
* Request deletion of your information where legally permitted
* Withdraw consent to communications
* Request information regarding how your data is used
To make a privacy-related request, please contact us directly.
Children’s Privacy
Root to Soul Wellness does not knowingly collect personal information from children under the age of 13 without parental consent.
If we become aware that personal information from a child has been submitted without appropriate consent, we will take reasonable steps to remove the information.
Changes to This Privacy Policy
Root to Soul Wellness reserves the right to update or modify this Privacy Policy at any time.
Changes will become effective immediately upon posting to the website.
Continued use of the website and services after updates constitutes acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
**Root to Soul Wellness**
Website: www.roottosoulwellness.ca
Email: roottosoulwellness@gmail.com
Social Media: @roottosoulwellness
By using this website and participating in our offerings, you acknowledge that you have read and understood this Privacy Policy.