**Effective Date:** February 13, 2026
Welcome to Root to Soul Wellness. By accessing our website, purchasing products, booking services, attending events, or engaging with our wellness space, you agree to the following Terms & Conditions. Please read them carefully before using our website or participating in our offerings.
# 1. About Root to Soul Wellness
Root to Soul Wellness is a community-centered wellness and learning space offering wellness products, workshops, educational experiences, holistic services, and community events intended to support personal growth, mindfulness, connection, and overall wellbeing.
Our website and services are intended for informational, educational, and community purposes only.
# 2. Acceptance of Terms
By accessing this website, making a purchase, booking a service, registering for an event, or participating in any Root to Soul Wellness offering, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please discontinue use of our website and services.
# 3. Wellness Disclaimer
The information, products, workshops, classes, services, and educational materials provided by Root to Soul Wellness are not intended to diagnose, treat, cure, or prevent any medical or mental health condition.
Our offerings are intended to support general wellness, education, mindfulness, and personal development.
Nothing provided through our website, workshops, or wellness space should replace professional medical advice, diagnosis, treatment, therapy, or emergency services.
Always consult a qualified healthcare professional regarding any medical concerns.
# 4. Products & Services
We strive to provide accurate descriptions, pricing, and availability of all products and services. However, Root to Soul Wellness reserves the right to:
* Modify or discontinue products or services at any time
* Correct pricing errors or inaccuracies
* Refuse or cancel orders at our discretion
* Limit quantities available for purchase
* Update offerings without prior notice
Participation in workshops, events, and services may be subject to additional guidelines, waivers, or participant agreements.
# 5. Payment Terms
All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
Payment is required at the time of purchase or booking unless alternative arrangements have been approved.
We reserve the right to refuse service or cancel orders suspected of fraudulent or unauthorized activity.
# 6. Refunds, Returns & Exchanges
Due to the nature of our wellness products, workshops, services, events, and educational offerings, all sales are considered final unless otherwise stated.
Refunds, exchanges, or credits may be considered on a case-by-case basis and are solely granted at the discretion of the owner of Root to Soul Wellness.
Submitting a refund request does not guarantee approval.
The following conditions apply:
* Workshop, class, or event deposits may be non-refundable
* Missed appointments, no-shows, or late cancellations without rebooking are not eligible for refunds
* Repeat cancellations may be subject to a fee at Root to Soul Wellness discretion
* Digital products, downloadable content, or educational materials are non-refundable once accessed or delivered
Root to Soul Wellness reserves the right to deny any refund request that does not meet the above conditions or is deemed unreasonable.
# 7. Event & Workshop Participation
By participating in workshops, events, circles, or wellness experiences offered by Root to Soul Wellness, you acknowledge and agree that:
* Participation is voluntary
* You are responsible for your own physical, emotional, and mental wellbeing
* Root to Soul Wellness is not liable for injuries, damages, allergic reactions, emotional distress, or losses arising from participation
* Certain activities may involve movement, meditation, emotional exploration, or sensory experiences
Participants are encouraged to communicate any accessibility needs, health concerns, or sensitivities before participating.
# 8. Community Conduct
Root to Soul Wellness is committed to maintaining a respectful, inclusive, and welcoming environment.
We reserve the right to remove, refuse service to, or ban any individual engaging in:
* Harassment or discrimination
* Aggressive or unsafe behavior
* Hate speech or harmful conduct
* Disruptive behavior during events or within community spaces
* Misuse of our website or online communities
We strive to create a safe and supportive environment for all members of our community.
# 9. Intellectual Property
All website content, branding, logos, graphics, educational materials, workshop content, written materials, social media content, and digital resources are the intellectual property of Root to Soul Wellness unless otherwise stated.
Content may not be copied, reproduced, distributed, modified, or used commercially without prior written permission.
# 10. Website Use
You agree to use this website lawfully and respectfully.
You may not:
* Attempt to interfere with website security or functionality
* Use the website for fraudulent or unlawful purposes
* Upload malicious software or harmful code
* Copy or exploit website content without permission
We reserve the right to restrict access to the website at any time if misuse is suspected.
# 11. Third-Party Links
Our website may contain links to third-party websites, resources, or social media platforms.
Root to Soul Wellness is not responsible for the content, policies, or practices of third-party websites.
Users access external websites at their own discretion.
# 12. Privacy
Any personal information collected through bookings, purchases, forms, newsletter sign-ups, or website interactions will be handled with care and used only for legitimate business and community purposes.
We do not sell personal information to third parties.
By using our website, you consent to the collection and use of information necessary to operate our services.
# 13. Limitation of Liability
To the fullest extent permitted by law, Root to Soul Wellness, its owners, staff, facilitators, volunteers, and affiliates shall not be held liable for:
* Any direct or indirect damages
* Personal injury or illness
* Emotional distress
* Loss of data or income
* Product reactions or sensitivities
* Outcomes related to wellness advice or educational content
* Event cancellations or scheduling changes
Participation in all services, events, workshops, and use of products is at the participant’s own risk.
# 14. Changes to Terms & Conditions
Root to Soul Wellness reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.
Continued use of the website or services following updates constitutes acceptance of the revised terms.
# 15. Contact Information
For questions regarding these Terms & Conditions, refunds, services, or policies, please contact:
Root to Soul Wellness
Website: www.roottosoulwellness.ca
Email: roottosoulwellness@gmail.com
Social Media: @roottosoulwellness
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By using this website and participating in our offerings, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.